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FAQs

Please reach out to us through the contact form or calling (312)-646-0501 to place your order.

What types of flooring do you offer?

We offer 100% waterproof vinyl flooring that comes in many different colors and styles. No more grout lines to clean!
   

Why should I choose your flooring for my space?

Our flooring is Anti-slip, Anti-mildew, Anti-Abrasion, and Anti-Bacterial. It absorbs sound and reduces noise. Our flooring has high elasticity and thus a longer lifetime.
   

Why should I choose your flooring for my space?

Yes, we provide free estimates that are good for 180 days.
   

Describe the steps involved in the flooring installation process, including time lines, preparation, and any additional services offered.

Prepare the Subfloor:
  • Ensure that the subfloor is clean, dry, and smooth. Remove any debris, dust, or imperfections.
  • Repair any existing flooring or subfloor issues to create a stable foundation.
Acclimate the Flooring:
  • Allow the LVT flooring to acclimate to the room's temperature and humidity according to the manufacturer's recommendations. This is usually done by leaving the flooring in the room for a specified period before installation.
Layout and Planning:
Plan the layout of the flooring, considering the direction of the planks or tiles and any specific design patterns. Measure and mark the layout, ensuring the first row is straight and parallel to the longest wall.
Click-and-Lock Installation:
For click-and-lock systems, inter lock the planks or tiles, ensuring a snug fit.
Finishing Touches:
  • Install transition strips where the LVT meets other types of flooring or different rooms.
  • Trim the edges for a clean and polished appearance.
Clean-Up:
  • Remove any adhesive residue or marks on the flooring.
  • Clean the installed LVT flooring according to the manufacturer's recommendations.

Do you offer financing options?

We do offer financing. We work with third party financing companies and approvals are contingent on their requirements.
   

How do I care for and maintain my new flooring?

Maintaining luxury vinyl flooring is relatively easy, and proper care can extend its lifespan and keep it looking new. Here are some general maintenance tips for luxury vinyl flooring:
Regular Cleaning:
  • Sweep or vacuum the floor regularly to remove dust, dirt, and debris.
  • Use a soft-bristle broom or a vacuum with a soft brush attachment to prevent scratching.
Damp Mopping:
  • For more thorough cleaning, damp mop the floor using a well-wrung-out, damp microfiber mop.
  • Avoid excessive water on the floor, as standing water can damage the seams and edges.
 

Can you match prices from competitors?

We will match prices from reputable companies. If you have received a better offer, let us know!

What is the expected lifespan of the flooring I'm interested in?

On average, well-maintained and high-quality LVT flooring can last anywhere from 15 to 25 years or more. The expected lifespan of Luxury Vinyl Tile (LVT) flooring can vary depending on factors such as the quality of the product, the level of foot traffic, maintenance practices, and the environment in which it is installed.

What sets your flooring business a part from competitors?

We offer a wide range of vinyl flooring options, which allows our customers to pick from an extensive range of options to suit their preferences and interior design options. Our flooring requires no grout lines and is very easy to maintain. LVT flooring is resistant to bacteria and mildew, contributing to a cleaner and healthier environment.
No need to be concerned about longevity, as we offer a 10 year warranty on our product. Furthermore, our installers have a proven track record with 10-30 years of experience in remodeling. We also buy our products in bulk, which allows us to offer our products at a discount vs. traditional retailers.    

How do I handle damaged or defective flooring?

Please reach out to our business number at 312-646-0501 . One of our reps will be able to set up a service call with you to come out and identify the issue before replacing it.

Customer-Centric Approach

Your satisfaction is our priority. We work closely with you to understand your needs and exceed your expectations.